Qatar Airways, travel portal ordered to pay Rs 3L after denying patient a ticket refund
A passenger was diagnosed with a brain tumour and had to cancel an international trip. He requested a refund from Qatar Airways and EaseMyTrip, providing medical documents. Despite his request, he was denied a refund and offered a reduced amount. The Hyderabad consumer commission found both companies responsible and ordered them to provide a full refund....
Key Takeaways
- A passenger was diagnosed with a brain tumour and had to cancel an international trip.
- He requested a refund from Qatar Airways and EaseMyTrip, providing medical documents.
- Despite his request, he was denied a refund and offered a reduced amount.
A passenger was diagnosed with a brain tumour and had to cancel an international trip. He requested a refund from Qatar Airways and EaseMyTrip, providing medical documents. Despite his request, he was denied a refund and offered a reduced amount. The Hyderabad consumer commission found both companies responsible and ordered them to provide a full refund. Additionally, they must pay compensation for mental distress and litigation costs.
Original Publisher Attribution
This summary was curated from Times of India.