App Store & Google Play Data Safety Compliance
Account & Data Deletion Request
In compliance with Apple App Store Review Guideline 5.1.1(v) and Google Play Store User Data Policy, you have the right to request the permanent deletion of your Loop60 account and all associated personal data at any time.
Data That Will Be Permanently Deleted
- Your account profile (email address, user ID, display name).
- All saved bookmarks and reading history.
- Category preferences and personalized feed settings.
- Push notification tokens associated with your iOS or Android device.
- Audio narration speed and voice playback preferences.
Data Retention Period & Policies
- Processing Timeline: User identity and bookmarks are deactivated immediately. Complete database purging takes place within 30 days.
- Security Logs: Temporary pseudonymized server request logs may be retained for up to 30 days strictly for fraud prevention and DDoS mitigation before auto-deletion.
- Guest Users: If you use Loop60 without an account, no personal account data is kept on our servers—clearing your browser or app storage instantly wipes your local data.
How to Request Account & Data Deletion
Method 1: Inside the Mobile App
If you have the Loop60 mobile app installed on your iPhone, iPad, or Android phone:
- Open the Loop60 App.
- Tap the Profile tab in the bottom navigation.
- Tap Settings (gear icon).
- Scroll to the bottom and select Delete Account.
- Confirm deletion when prompted.
Method 2: Web Deletion Portal (No App Needed)
If you uninstalled the app or prefer to request deletion directly from the web, fill out the verified request form below.
Requests submitted below are handled by our automated data privacy queue within 24 to 48 hours.
Submit Web Deletion Request
Enter the registered email associated with your Loop60 mobile or web account.
Have questions or need manual assistance with your data?
Contact Privacy Officer →